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General Motors stops sharing driving behavior with data brokers| GuyWhoKnowsThings


General Motors said Friday that it had stopped sharing details about how people drove their cars with two data brokers that create risk profiles for the insurance industry.

The decision followed a New York Times report This month, GM had been sharing data on drivers' mileage, braking, acceleration and speed with the insurance industry for years. The drivers were enrolled (some unknowingly, they said) in OnStar Smart Driver, a feature of GM's Internet-connected cars that collected data on how the car had been driven and promised feedback and digital badges for good driving.

Some drivers said their insurance rates had increased as a result of the captured data, which GM shared with two brokers, LexisNexis Risk Solutions and Verisk. The companies then sold the data to insurance companies.

As of Wednesday, “OnStar Smart Driver customer data is no longer shared with LexisNexis or Verisk,” a GM spokeswoman, Malorie Lucich, said in an emailed statement. “Customer trust is a priority for us and we are actively evaluating our processes and privacy policies.”

Romeo Chicco, a Florida man whose insurance rates nearly doubled after his Cadillac collected his driving data, filed a lawsuit. complaint seeking class action status against GM, OnStar and LexisNexis this month.

An internal document, reviewed by The Times, showed that as of 2022, more than eight million vehicles were included in Smart Driver. An employee familiar with the program said the company's annual revenue from Smart Driver was just under millions of dollars.


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