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How to fix – Instagram messages not showing?

Instagram messages

In the fast-paced world of social media, staying connected is paramount. But what happens when your Instagram messages suddenly stop showing up? Don’t worry; we’ve got you covered. In this comprehensive guide, we’ll delve into the common issue of “Instagram messages not showing” and provide you with effective solutions to get your chats back on track.

Before we dive into the solutions, let’s understand what causes the dreaded “Instagram message not showing” problem. This issue can occur for various reasons, such as:

Why Instagram Messages Not Showing?

  • Technical Glitches: like any other app, Instagram can encounter technical glitches that may prevent messages from displaying.
  • Slow Internet Connection: A weak or unstable internet connection can hinder the loading of messages.
  • Cache Buildup: Accumulated cache data, including message display, can slow down the app’s performance.
  • Outdated App: Running an outdated version of Instagram can lead to compatibility issues.
  • Login Problems: Sometimes, issues with your login credentials can disrupt message visibility.
  • App Not Responding: The Instagram app may stop responding, causing messages to remain hidden.
  • Reinstallation Needed: In some cases, a complete reinstallation of the app is necessary to fix the issue.
  • Instagram Support Team: When all else fails, reaching out to Instagram’s support team can provide valuable assistance.
  • Web Version: Accessing Instagram through a web browser might help you see your messages.
  • Threads: Instagram’s Threads app is designed for close friends; checking it could reveal your missing messages.

How to Fix Instagram Message Not Showing?

1. Wait

Sometimes, the issue is temporary, and messages will reappear after a short while. Give it some time before trying other solutions.

2. Restart the Mobile

Restarting your mobile device can resolve minor glitches and refresh the Instagram app.

3. Stable Internet

Ensure you have a stable and fast internet connection to load messages promptly.

4. Clear the Cache

Clear the app’s cache to eliminate unnecessary data that might be causing the issue.

Instagram messages

5. Update

Check for updates on your app store and ensure you’re using the latest version of Instagram.

Instagram messages

6. Login Again

Logging out and then back into your Instagram account can refresh your chat messages.

7. Force Stop

Force stop the Instagram app and relaunch it to see if messages reappear.

8. Reinstall

Uninstall the app and reinstall it to start with a clean slate, eliminating any app-related issues.

9. Instagram Support Team

Contact Instagram’s support team through the app for personalized assistance.

Instagram messages

10. Instagram Web

Try accessing your Instagram account through a web browser to check if messages are visible there.

How to use the website?

11. Threads

Check the Instagram Threads app if you’ve used it for messaging; your chats might be there.

Why can’t i reply to messages on Instagram?


Someone sent me a message on Instagram, but I can’t see it.

If you can’t see a received message, follow the troubleshooting steps mentioned above to resolve the issue.

Can I fix Instagram messages not showing?

Absolutely! By following the solutions provided in this guide, you can fix the issue and regain access to your messages.


In a world where digital communication is king, the “Instagram messages not showing” issue can be frustrating. However, armed with the solutions outlined above, you can tackle this problem and get back to connecting with friends and followers seamlessly.

So, the next time your Instagram messages decide to play hide and seek, remember this guide and resolve the issue like a pro. Happy messaging!

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